Cardiac Access Care Manager

Job Description:

• Serve as the primary point of contact for consented patients across the treatment journey
• Conduct patient needs assessments addressing coverage, affordability, and logistical barriers
• Assist in coordinating care across healthcare providers, caregivers, and sites of care
• Maintain accountability for end-to-end patient progression
• Act as a field-based expert on reimbursement, coverage pathways, and payer policy
• Provide guidance on the prior authorization process, coding, and payer-specific requirements
• Support resolution of reimbursement challenges
• Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources
• Develop and execute account-level access strategies to improve patient access
• Engage with payer organizations to clarify coverage policies and support resolution of access challenges
• Provide actionable insights on payer trends and reimbursement challenges to internal stakeholders
• Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams

Requirements:

• 8+ years of pharmaceutical (or related) experience in customer-facing roles/functions
• 1+ years in Access and Reimbursement support role
• Minimum 3–5 years of Specialty Pharma experience, preferably within the Pharmaceutical/Biopharmaceutical sectors, Provider/Carrier Networks, or Government Agency
• Reimbursement and Access experience is a must; experience in the Cardiology sector is preferred
• Strong understanding of Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs
• Knowledge of Specialty policy dynamics in the Rare Disease Community
• Experience demonstrating exceptional communication and presentation skills, strategic planning, and implementation of plans
• Valid US driver’s license and driving record in compliance with company standards

Benefits:

• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits including medical, prescription drug, dental, and vision coverage