Director of Treasury Operations & Cash Management

About the position

The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub’s global platform. This leader will own the full lifecycle of treasury operations — from daily cash positioning and payment execution through banking infrastructure, controls, and technology transformation — ensuring the organization operates with the highest standards of efficiency, resilience, and scalability. This role demands a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability. The ideal candidate brings deep domain expertise across global treasury operations, a strong command of internal controls and compliance, and the vision to modernize treasury through automation, analytics, and AI-enabled tools. As a key member of the Finance leadership team, this Director will partner cross-functionally with Accounting, Legal, Engineering, and senior business stakeholders to align treasury strategy with StubHub’s growth objectives.

Responsibilities

• Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology
• Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps
• Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters
• Influence and align Finance leadership on treasury priorities, risks, and investment needs
• Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures
• Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making
• Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership
• Champion structural improvements to optimize working capital
• Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience
• Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks
• Lead the team’s response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention
• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the company’s banking infrastructure to align with operational needs and cost efficiency goals
• Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies
• Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings
• Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization
• Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation
• Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities
• Drive the adoption of AI and advanced analytics tools to enhance cash forecasting accuracy, anomaly detection, and operational risk monitoring
• Partner with data engineering and technology teams to build scalable, automated reporting and treasury intelligence capabilities
• Build, develop, and retain a high-performing treasury operations team, fostering a culture of ownership, continuous improvement, and operational discipline
• Provide coaching and career development to direct reports, elevating the team’s technical capabilities and cross-functional influence
• Champion talent planning and succession within the treasury function

Requirements

• Undergraduate degree in Finance, Accounting, Economics, or a related field required
• 10+ years of progressive treasury or finance experience, with at least 5 years in a senior treasury operations leadership role
• Demonstrated track record of driving end-to-end treasury transformation and operational excellence in a complex, multi-entity global organization
• Deep expertise in global cash management, payment operations, banking structures, and liquidity management
• Proven experience managing and developing high-performing teams
• Strong command of treasury management systems and bank connectivity technologies (e.g., Kyriba, SWIFT, host-to-host, API integrations)
• In-depth knowledge of internal controls frameworks, SOX compliance, and audit processes
• Experience leading or significantly contributing to treasury technology implementations or transformations
• Experience with credit card payment service providers
• Hands-on experience with AI or automation tools applied to treasury operations (e.g., anomaly detection, cash forecasting models)
• Advanced Excel proficiency required
• Exceptional executive communication and stakeholder management skills, with the ability to influence at the C-suite level
• Strategic thinker with the ability to translate operational complexity into clear, actionable plans
• Strong judgment and decisiveness in ambiguous, fast-paced environments
• High integrity, detail orientation, and commitment to operational excellence

Benefits

• 401k
• premium Health, Vision, and Dental Insurance options
• enticing stock incentives
• unlimited Flex Time Off