HR Generalist, Remote

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HR Generalist, Remote – Ann Arbor, MI Internet2 is a non-profit, member-driven advanced research and higher education technology community. Founded in 1996, Internet2 provides and delivers mission-critical technology services and programs. Internet2's core infrastructure components include the nation's largest and fastest network, cloud and security services that are influenced, customized, and designed to address the unique needs of technology leaders in research and education. Internet2 serves and supports U.S. and international institutions, government agencies, regional and state education networks, leading industry providers, and national research and education network partners across more than 100 countries. Internet2 services and programs support their educational, research and community service mission and enhance how individuals communicate, collaborate, and innovate. Reporting to the HR Manager, the HR Generalist will be responsible for supporting all functional areas of HR by completing a variety of tasks to support the daily operations of the HR department and providing exceptional employment experiences for staff. These functional areas, goals, and activities include, but are not limited to: recruitment; onboarding & offboarding; benefits, compensation, and recognition (total rewards); performance management; diversity, equity, inclusion, and belonging (DEIB) initiatives; training, learning, and professional development; employee relations and staff engagement; electronic personnel file record keeping and HRIS input, maintenance, and reporting; legal compliance; and associated HR practices, policies, and procedures. Essential job responsibilities include, but are not limited to, the following: • Recruitment: Assist with talent acquisition by representing Internet2 and Human Resources in the candidate market; help to source diverse candidates; screen resumes and interview candidates as needed; coordinate interviewing process; develop employment offers; complete pre-employment processes; maintain status reports and Key Performance Indicators (KPIs); assist with creating Job Descriptions and postings. Coordinate with internal social media team. • On-boarding and Off-boarding: Ensure most up-to-date materials are available for New Hire and Benefits orientation. Coordinate with Hiring Managers and conduct orientation processes and procedures. Establish and maintain communication plan between HR, TSG, supervisors, and new or existing employees. Ensure process is followed, proper documentation is received and processed, and on file by establishing, updating, and maintaining electronic records. • HRIS (ADP): Serve as an expert of the ADP HRIS/Payroll system; ensure data is accurate and complete; create required reports; deploy a “continuous improvement” mindset by determining ways HR activities can be automated or enhanced by use of ADP so that system is fully utilized (or other technologies as applicable). Maintain electronic employee records. • Benefits Administration: Assist with administering Internet2 Benefits Programs including Health & Welfare programs and Retirement 403(b) Plans. Ensure enrollment and disenrollments are processed accurately and timely. Answer questions, resolve concerns. Audit invoices and remedy discrepancies. Collaborate with Benefit Broker and HR Team to plan and execute each year’s benefit renewals which include annual renewal activities and annual Benefits Open Enrollment. Maintain benefits metrics as designated. Document and maintain key practices, contacts, and processes for the benefits functional area. Assist with completing all compliance requirements per deadlines. • Policies, Procedures, Protocols, and Practices: Help to ensure Internet2 maintains applicable and updated policies. • Legal Compliance: Help to ensure Internet2 complies with all relevant labor and employment laws and regulations and audit for appropriate compliance. • Learning and Development: Assist with maintaining and monitoring contracted Learning Management Systems and training programs (LinkedIn Learning, Traliant Compliance Training, Cybersecurity, etc.); create usage reports and compile results. Identify training needs, research and compile list of training courses that would benefit employees and leaders and recommend core curriculum to fulfill the needs of the organization. Assist with creating and implementing a training calendar, both for compliance and ongoing staff development. Communicate training plan, initiate applicable training, and update key practices and processes. Support and encourage professional development for employees. • Diversity, Equity, Inclusion & Belonging (DEIB) Initiatives: Support Internet2’s DEIB related strategic plan and initiatives. Execute activities that include, but are not limited to, assisting with DEIB Advisory Group, coordinate DEIB Training, and update related policies. Create applicable reports for tracking and metrics and internal audit purposes. • A

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