UPS Field Service Engineer

September 20, 2026 Auto Import

Position Overview A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites. Key Responsibilities <ul><li>Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.</li><li>Performs preventive maintenance, emergency response, equipment start-up, and field modifications.</li><li>Coordinates with technical support to resolve maintenance or operational issues.</li><li>Assists in developing Methods of Procedures (MOPs).</li><li>Reports to a supervisor for any unusual issues or developments.</li><li>Trains periodically at company headquarters on testing equipment and rebuilding systems.</li><li>Completes Field Service Reports promptly and provides proactive recommendations to clients.</li><li>Candidate will be based from home. </li></ul>Qualifications <ul><li>Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.</li><li>Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.</li><li>Proficient with hand tools and test equipment for maintenance and repairs.</li><li>Strong verbal, written communication, and customer service skills.</li><li>Ability to work independently with resourcefulness and initiative.</li><li>Knowledge of equipment manufacturers’ specifications.</li><li>Physically capable of bending and lifting up to 100 lbs as required.</li><li>Willingness to work nights, weekends, and be on-call when needed.</li><li>Basic knowledge of computer hardware and software.</li><li>Prior experience with third-party UPS service providers is a plus.</li><li>OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.</li><li>A technical degree (e.g., DeVry, Lincoln Tech) is a plus.</li><li>Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).</li><li>Must have a clean driving record.</li><li>Primarily regional travel within Atlanta, GA; occasional national travel may be required (not including emergencies). </li></ul>Location Preference: Candidate is preferred to live in Atlanta, GA area Benefits <ul><li>Competitive salary with full benefits package</li><li>Paid Time Off (PTO)</li><li>401(k) with company matching</li><li>Gas card and vehicle allowance</li><li>Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)</li><li>Growth Opportunities</li><li>Training & Development </li></ul>This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities. If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.

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